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When It's Not Working

What are the signs your PR has stalled?

The first auditable sign of a stalled program is a sustained drop from its own activity baseline. Track pitches sent, reporters contacted by name, replies, open conversations, and placements. Investigate when those counts decline across consecutive reports without a documented reason such as a quiet news calendar or an agreed pause.

Activity is a leading indicator because editorial decisions can lag outreach. PressFriendly activity records count 7,000+ targeted pitches a year to 2,500+ reporters across the agency, with contacts logged by name. Your program will have a different baseline. Compare it with its own prior periods and current news calendar.

The warning signs, ranked roughly by how early they appear:

  • Pitch volume falls - the activity log thins; fewer reporters contacted, fewer follow-ups
  • Reporting goes vague - "buzz," "awareness," and impressions replace named outlets and named reporters
  • The agreed lead disappears - the senior operator named in the scope stops joining reviews or making campaign decisions
  • The work turns reactive - they move only when you forward an idea or a launch date
  • Angles get recycled - the same pitch, reworded, going nowhere for months
  • Reports slip - the cadence goes late first, then the substance goes thin

One question cuts through all of it: ask how many net-new reporters they pitched last week, by name. A working program answers in a minute from its own log. A stalled one pivots to strategy talk.

Two or more of these signs together means stop waiting and start diagnosing. The cause matters as much as the symptom: sometimes the agency drifted, and sometimes you starved them of news, spokespeople, or approvals. Sorting that out is the job of "Is the problem the agency or is it you?", and "Should you pause, renegotiate, or fire?" covers what to do once you have an answer.